GENERAL TERMS AND CONDITIONS



The terms below govern your access to and use of our customer portal.


Personal data

In order to register in our client portal you need to provide us with your personal data (name, surname and e-mail address), which Unimasters Logistics SCS Ltd. will use as a data controller. By signing up for a MyUnimasters account you voluntary provide us with your personal data. After your registration is confirmed your personal data will be used for identification when logging in to the portal. If you do not provide us with your personal data we will not be able to grant your access to MyUnimasters and its features.

Your personal data will be used in relation with the services you use as a customer of Unimasters. Your data will not be used for other purposes without your consent.

In case you want to receive news, updates and our promotional offers, please confirm your consent that we can use your personal data, received upon your registration, for communication and marketing purposes here.

It is vital that we have your correct contact details so we let you edit your details any time. You can access and update your details via the My Profile module, where you can also change your password, or add new delivery or pick-up addresses.

For more information, see our Privacy policy.


Registration, username and password

Registration to the client portal available at http://my.unimasters.com/ requires your personal information such as first name, last name and e-mail address, which information is neccessary for granting your access rights. By confirming registration, the user accepts the provided information as accurate. Access to the portal is possible only with username (e-mail address) and password, which the user shall keep and shall not reveal to anyone else. User is allowed to change password any time, as this may lead to a temporary break of user's access to the portal. It is the user's responsibility to protect the username and password and to immediately change the password if he suspects it has been compromised - by sending an inquiry to myumlsupport@unimasters.com or calling: +359 52 818008 (09:00 to 18:00 during working days).


Technical requirements MyUnimasters is accessible 24/7 except in cases of "force majeure" information technology issues, or other technical issues, аlso in cases of scheduled maintenance, for which users will be informed in advance. No specific software is required to be installed for using the portal. In case of technical issues, the user shall report to the support team by sending a message to: myumlsupport@unimasters.com.


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